Delivery & Returns
Tornado Body Dryer LLC
Delivery Information
Free Shipping — Every Order
At Tornado Body Dryer LLC we believe buying a premium product should be a premium experience from start to finish. That's why we offer FREE shipping on every order to all 50 US states and Canada — no minimum spend, no hidden fees, no surprises.
How Does Delivery Work?
The Tornado Body Dryer is manufactured in the United Kingdom and shipped directly to your door from our UK facility. Here's what to expect:
| Stage | Timeframe |
| Order confirmation | Immediately after purchase |
| Order processing & dispatch | 1-3 business days |
| Shipping to USA & Canada | Approximately 7-14 business days |
| Total estimated delivery | Approximately 10-17 business days |
Delivery Coverage
✅ All 50 US states — FREE ✅ Canada — FREE ✅ Alaska and Hawaii — FREE ✅ Direct to your door — fully tracked
Tracking Your Order
Once your order has been dispatched you will receive a confirmation email containing your tracking details. You can use these to monitor your delivery every step of the way.
If you have not received your tracking information within 3 business days of placing your order please contact us at:
📞 +1 (463) 223-8920 📧 info@tornadobodydryers.com
Important Delivery Information
- All orders are shipped from the United Kingdom
- Delivery times are estimates and may vary due to customs clearance, carrier delays or adverse weather conditions
- Please ensure someone is available to receive the delivery as a signature may be required
- Inspect your delivery carefully upon receipt — please report any damage within 48 hours of delivery
- Tornado Body Dryer LLC is not responsible for delays caused by circumstances beyond our reasonable control
International Delivery
Delivery outside of the USA and Canada may be available upon request. Please contact us at info@tornadobodydryers.com for availability and pricing.
Returns & Refunds
Our 30 Day Returns Policy
We want you to be completely satisfied with your Tornado Body Dryer. If for any reason you are not happy with your purchase we offer a 30 day returns policy from the date of delivery.
How To Return Your Order
Step 1 — Contact Us First Before returning any item please contact us to let us know:
📞 +1 (463) 223-8920 📧 info@tornadobodydryers.com
Please include your order number, name and reason for return. We will respond within 1 business day with return instructions.
Step 2 — Package Your Return Ensure the product is securely packaged in its original packaging. We recommend using a tracked and insured shipping service as we cannot be responsible for items lost or damaged in transit on their way back to us.
Step 3 — Ship Your Return Ship the product back to the address provided by our customer support team.
Step 4 — Refund Processed Once we receive your return and confirm it meets our returns criteria we will process your refund within 14 business days. Refunds are issued to your original payment method.
Returns Eligibility
To be eligible for a return your product must meet the following criteria:
✅ Returned within 30 days of delivery ✅ In its original condition and packaging ✅ Not installed or used ✅ Accompanied by proof of purchase
❌ Products that have been installed cannot be returned ❌ Products that have been used cannot be returned ❌ Products returned without prior authorisation may not be accepted ❌ Products damaged due to misuse or improper installation are not eligible for return
Return Shipping Costs
| Reason For Return | Who Pays Return Shipping? |
| Change of mind | Buyer |
| Faulty or defective product | Tornado Body Dryer LLC |
| Wrong item received | Tornado Body Dryer LLC |
| Damaged in transit | Tornado Body Dryer LLC |
Refunds
Once your return has been received and inspected we will notify you by email. If approved your refund will be processed within 14 business days to your original payment method.
Please note:
- Original shipping costs are non-refundable unless the return is due to a fault or error on our part
- Refund processing times may vary depending on your bank or payment provider
- We reserve the right to reduce the refund amount if the product is not returned in its original condition
Damaged Or Faulty Products
If your Tornado Body Dryer arrives damaged or develops a fault within the warranty period please contact us immediately:
📞 +1 (463) 223-8920 📧 info@tornadobodydryers.com
Please include:
- Your order number
- A description of the damage or fault
- Photographs where possible
We will arrange a replacement or refund as quickly as possible and cover all associated shipping costs.
Warranty Claims
The Tornado Body Dryer comes with a 2 year manufacturer's warranty against defects in materials and workmanship. For full warranty information please visit our Warranty page or contact us directly.
Veterans Discount Orders
Orders placed using our exclusive Veterans Discount are subject to the same returns and refund policy as all other orders. If you have any questions about returning a discounted order please contact us directly.
B2B & Trade Orders
Returns and refund terms for B2B and trade orders may differ from our standard consumer policy. Please contact us at info@tornadobodydryers.com to discuss your specific requirements before placing a trade order.
Contact Us
Our customer support team is here to help with any delivery or returns queries:
Tornado Body Dryer LLC 4012 Storrow Way Noblesville, Indiana 46062 USA
📞 +1 (463) 223-8920 📧 info@tornadobodydryers.com 🌐 www.tornadobodydryers.com🕒 Monday — Friday, 9am — 5pm CT
💬 We aim to respond to all enquiries within 1 business day
